Conditions of Sale and Delivery

Purchase procedure

The user must select the products you want in the corresponding area on our website, indicating, where appropriate, the specific of wanting to buy and click on 'View Cart' if you are in the home or between features options 'Continue Shopping'' or 'Checkout'.

  • If you choose 'Continue shopping' you can add new items to the basket.
  • If you select 'Checkout' will continue the following steps to finalize the purchase:
    • You must be a registered user or, if you already are, enter the access data.
    • Once registered, the next step would be to introduce the shipping address and choose the method of payment.
    • Then choose the billing address and payment method.
    • Finally, we show its products, pressed for payment and connects to the corresponding POS payment method chosen.
    • Once payment is made, you will receive an email with the order confirmation.


It will give information required for registration on the web and the realization of the order, whose treatment will be in accordance with the provisions of clause 5 of these General Conditions.

Price and types of payment

Prices shown on the website include Value Added Tax (VAT). Payment can be made by bank transfer, credit and debit card or PayPal.

In the case of debit cards, once successfully made the payment through the virtual POS, you will receive order confirmation or delivery note by email, and then electronic invoice. SaboreShop ensures security and confidentiality. Similar to the operation to take place at an ATM so, the operation is sent directly to the financial institution, active in the payment gateway, which is the accept or reject payment. Thus, the information transmitted by the network is secure and SaboreShop not retain or store at any time the data bank cards.

If payment is made by bank transfer please reflects its name well. In this case once the order is made by transfer you will receive an email with the order confirmation or delivery note and you must send email proof of transfer to our email: info@saboreshop.com . At this time the order will be confirmed by the issuance of the invoice sent to your e-mail.
If you choose PayPal like payment method it will be done through its platform. This type of payment has a commission of 3,4% on the total price of the order.

SaboreShop reserves the right, under certain conditions, ask their customers to pay by bank transfer. In these cases, the order will be sent when payment or proof of it is received.

Checking personal data. SaboreShop reserves the right to contact their customers and / or make certain checks when deemed appropriate, in order to ensure the authenticity of the personal data.

Transport

From SaboreShop, we strive daily to reach all corners of Spain (Peninsula), working with the best transport companies to offer our customers the best service.

All products are carefully packaged and then shipped urgently, with a delivery time of ONE to THREE working days depending on destination and the day the order was made.

Shipping costs include taxes and shipping insurance so that if your product is lost we will send you a new one or return the money.

Once the order leaves our facilities, we will send an email with the tracking number of the package, so you can always see the place where your order is.

It is advisable to leave a mobile phone number and a fixed, for which the carrier can contact you.

Receipt of the order

In general, unless otherwise specified in the product information indicated, the products are delivered in the following periods when in stock:

Orders to Spain (Peninsula)

  • They will be delivered the next day you make your purchase, provided that this takes place before 18.00.
  • Orders placed on Friday before 18:00 will be delivered on Monday.
  • Orders for the weekend will be delivered on Tuesday.

Shipping costs

Shipping costs vary depending on the basket of order and they will be shown before the order confirmation.

Orders to Spain (Peninsula)

  • € 5.91: Orders less than €29.
  • FREE SHIPPING FROM 29€.

Returns conditions

In accordance with the provisions of Royal Decree 1/2007 of 16 November, approving the revised text of the General Law for the Protection of Consumers and Users and other complementary laws, it approved the buyer has a period of 14 days after the receipt of the product, to withdraw from the contract without giving any reason. It's an essential requirement that both the packaging and the products are in perfect condition, have not been tampered whith, have no defects or deterioration due to external events or other circumstances that result in the detriment of the products.

To exercise the right of withdrawal, the customer may contact SaboreShop through the email address: info@saboreshop.com, providing their name, address, product purchased and date of receipt, if necessary. And after verifying that the good has not been damaged, will make the return of the amount paid for the products. If you prefer, you can use the withdrawal form provided on this website on the personal zone in this web.

If the return is due to an error in the order, a defective product or any other problem from our side, the cost of return shipping is free. If the order is correct and want to return a product, shipping costs will be borne by the customer and will refund the total cost of the products less corresponding to the postage.

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